Support
Frequently Asked Questions
Find answers to the most common questions about PETX, our products, our private label services, and our partnerships.
How much does Dental Play THE RING cost?
Dental Play THE RING is available on Amazon.it starting from €8.99. Prices by size: Small €8.99, Puppy + Small combo €12.99, Medium €13.99, Large €23.99. Both flavors, Roasted Chicken and BBQ Meat, cost the same.
Where can I buy Dental Play THE RING?
You can buy it directly on Amazon.it, where it is sold by PETX with Amazon-managed shipping (FBA) for fast delivery. On petxsrl.it, in the Products page, you'll find a direct link to the size and flavor you prefer.
Which ring size should I choose for my dog?
Choose based on your dog's weight: Small suits dogs up to about 10 kg, Medium dogs from 10 to 25 kg, and Large dogs over 25 kg. The Puppy + Small combo is ideal for puppies and small dogs. If in doubt between two sizes, choose the larger one and always supervise your dog.
Which sizes and flavors is THE RING available in?
THE RING is available in 4 sizes (Puppy/combo, Small, Medium, Large) and 2 flavors, Roasted Chicken and BBQ Meat — 8 variants in total, all available on Amazon.it.
How often should the dental ring be replaced?
Check the ring regularly and replace it when it shows clear signs of wear or damage. Its lifespan depends on how intensely your dog chews. Always supervise your dog during play and choose the size suited to its build.
What does PETX srl do?
PETX srl develops innovative products for pet wellbeing. We combine research, safe materials, and Italian design to create functional, reliable solutions focused on animal wellness.
Are your products safe for animals?
Yes. We use exclusively certified materials and controlled production processes. Every product is tested to ensure safety, durability, and compatibility with daily use.
Where are PETX products designed?
Design and quality control take place in Italy. We collaborate with designers, veterinarians, and specialized laboratories to guarantee high standards.
Do you offer private label services?
Yes. PETX supports companies and brands in creating personalized product lines, from design to production. We offer complete and tailored services.
Do you collaborate with shops, veterinarians, or industry companies?
Absolutely. We are open to collaborations with professionals, retailers, and pet industry players. You can send us a request through the Contact page.
How can I request commercial information?
You can write to us through the contact form or send an email to our dedicated address. We respond quickly to all professional inquiries.
Can I propose an idea or project?
We are always interested in evaluating new ideas and collaborations. You can send us a presentation via email and our team will review it.
Where can I find updates on PETX news?
You can follow our blog and social media channels, where we publish updates, new products, and insights from the pet world.
Have more questions?
Don't see the answer you're looking for? Get in touch with our team — we are ready to help you with any commercial, technical or partnership inquiry.
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