Support
Frequently Asked Questions
Find answers to the most common questions about PETX, our products, our private label services, and our partnerships.
What does PETX srl do?
PETX srl develops innovative products for pet wellbeing. We combine research, safe materials, and Italian design to create functional, reliable solutions focused on animal wellness.
Are your products safe for animals?
Yes. We use exclusively certified materials and controlled production processes. Every product is tested to ensure safety, durability, and compatibility with daily use.
Where are PETX products designed?
Design and quality control take place in Italy. We collaborate with designers, veterinarians, and specialized laboratories to guarantee high standards.
Do you offer private label services?
Yes. PETX supports companies and brands in creating personalized product lines, from design to production. We offer complete and tailored services.
Do you collaborate with shops, veterinarians, or industry companies?
Absolutely. We are open to collaborations with professionals, retailers, and pet industry players. You can send us a request through the Contact page.
How can I request commercial information?
You can write to us through the contact form or send an email to our dedicated address. We respond quickly to all professional inquiries.
Can I propose an idea or project?
We are always interested in evaluating new ideas and collaborations. You can send us a presentation via email and our team will review it.
Where can I find updates on PETX news?
You can follow our blog and social media channels, where we publish updates, new products, and insights from the pet world.
Have more questions?
Don't see the answer you're looking for? Get in touch with our team — we are ready to help you with any commercial, technical or partnership inquiry.
Contact us